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Home / New Patients

What to Expect
at W.E.S.T.

Never been to physical therapy — or never been to ours? Here's exactly how it works. Every patient gets one-on-one, evidence-based care in a supportive, gym-based environment built for getting you back to what you love.

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One-on-One, Every Visit 60-Minute Sessions No Referral Needed
Every Appointment
60 min
One-on-One
Dedicated, undivided time with a licensed, experienced physical therapist — never shared, never handed off to an aide.
The Approach

Care Built Entirely Around You

From your very first visit, you work directly with your physical therapist for the full session. No crowded schedules, no being passed between techs — just focused, one-on-one attention.

Our approach is integrative and personalized: we combine hands-on treatment, targeted exercise, and education to treat the root cause, not just the symptom. The whole plan is built around one goal — getting you back to the activities you love.

Your Care, Step by Step

A Simple, Two-Step Path

Every patient follows the same clear path — it starts with a thorough evaluation, then continues with focused follow-ups that keep your progress moving.

1
Step 01

Your Initial Evaluation

Required for Every New Patient & New Injury

An initial evaluation appointment at W.E.S.T. Physical Therapy is required for all new patients and new injuries or cases. This comprehensive session helps your therapist understand your current condition and create a personalized treatment plan.

During the evaluation, the following assessments may be included:

What Happens
  • ✓ Comprehensive orthopedic physical therapy evaluation
  • ✓ Functional movement screening
  • ✓ Postural assessment
  • ✓ Pain and mobility assessments
  • ✓ Women’s pelvic floor therapies
  • ✓ All initial evaluations are dedicated one-on-one appointments with a licensed experienced Physical Therapist for 60 minutes.

The outcome: This appointment establishes the foundation for your treatment and recovery, ensuring care is tailored to your individual needs.

2
Step 02

Ongoing Follow-Ups

Recommended Throughout · Initial Evaluation Required First

A follow-up appointment at W.E.S.T. Physical Therapy is designed to monitor progress, adjust your treatment plan, and ensure continued improvement toward your goals. These appointments are strongly recommended after the initial evaluation and throughout your rehabilitation or wellness program. Initial Evaluation appointments are required prior to follow-up sessions. During a follow-up session, your therapist may:

What Happens
  • ✓ Review your progress since the last visit
  • ✓ Adjust exercises and treatment techniques as needed
  • ✓ Reassess pain, mobility, and functional movement
  • ✓ Provide guidance on home exercise programs and activity modifications
  • ✓ Address any new concerns or changes in your condition
  • ✓ All follow-up sessions are dedicated one-on-one appointments with a licensed experienced Physical Therapist for 60 minutes.

The outcome: Follow-up appointments help maintain consistent progress and ensure your care remains personalized and effective.

Before Your First Visit

How to Prepare

A few simple things to make your first appointment smooth. Final details to be confirmed by the clinic.

What to Wear

[ Placeholder — e.g. comfortable, athletic clothing you can move in; bring shorts if the issue is a knee or hip ]

When to Arrive

[ Placeholder — e.g. arrive 10–15 minutes early to complete intake paperwork ]

What to Bring

[ Placeholder — e.g. photo ID, any relevant imaging or surgical reports, list of current medications ]

Referral & Insurance

[ Placeholder — e.g. Idaho is a direct-access state; no referral needed. Cash-pay rates and superbill details confirmed by clinic ]

Questions

New Patient FAQ

Do I need a referral? +
[ Placeholder — copy from clinic: direct access in Idaho, when a referral might still matter for insurance reimbursement or post-op care ]
What should I wear? +
[ Placeholder — copy from clinic: comfortable clothing you can move in; suggestions based on the area being treated ]
How long are appointments? +
[ Placeholder — copy from clinic: confirm the 60-minute one-on-one session length for evaluations and follow-ups ]
How many visits will I need? +
[ Placeholder — copy from clinic: typical range, what affects it, how the plan is reassessed along the way ]
Do you accept my insurance? +
[ Placeholder — copy from clinic: cash-pay model, superbills for out-of-network reimbursement, HSA/FSA eligibility ]
Get Better & Go Play

Ready for Your First Visit?

Book your initial evaluation and start your personalized path back to moving well.

Book Now
Call or Text 208·254·1777 10 S Main Street, Suite 105 · Victor, ID 83455